About Us: Our Team

Lisa Koch

Director

Lisa has over 15 years experience in the area of organisational development and procurement, particularly in the government sector. Fyusion’s focus on People, Systems & Processes embodies Lisa’s distinctive vision and she is passionate about helping her clients succeed.

Lisa Koch

Lisa has over 15 years experience in the area of organisational development and procurement, particularly in the government sector. Fyusion’s focus on People, Systems & Processes embodies Lisa’s distinctive vision and she is passionate about helping her clients succeed.

Her outstanding ability to relate to and understand her clients’ needs, coupled with her strategic vision and practical application of business solutions, has resulted in a remarkable 97% return business rate and ensured Fyusion’s growth and success.

Prior to establishing Fyusion, Lisa ran and managed the consulting practice Business & Procurement Consulting, as part of the NSW Department of Commerce. She has also worked at the Australian Expert Group in Industry Studies, ran the consultancy group of a small management consultancy practice in Melbourne, and lectured and tutored at both Monash and Melbourne Universities in the discipline of Sociology.

Qualifications
  • Doctor of Philosophy (Commerce) focusing on Knowledge Management in the Public Sector (current),  UTS
  • BA (Hons) Industrial Sociology and Psychology, Monash University
  • DiSC Behavioural Profile Administrator, Integro Learning
  • Human Synergistics LSI, GSI and OCI tools
  • Certificate IV in Training and Assessment

read more

Dr Gillian McAllister

Principal Consultant

Gillian is a specialist in change management and organisational development with a PhD in organisation studies. Her thesis focused on change management in professional services firms and examined the management capabilities required by firms to implement programs of change.

Dr Gillian McAllister

Gillian is a specialist in change management and organisational development with a PhD in organisation studies. Her thesis focused on change management in professional services firms and examined the management capabilities required by firms to implement programs of change.

Over the past 15 years, Gillian has conducted a number of significant specialised projects for clients including The State Library of NSW, AEGIS Research Centre, the Australian Institute for Gambling Research, the Australian Law Reform Commission, the Centre for Legal Process and the Civil Justice Research Centre.

Gillian is a specialist researcher with extensive experience in stakeholder research, including in-depth interviews, focus groups and the facilitation of consultation sessions with stakeholders.

Gillian also actively participates in the research profession and recently presented a paper at the Association of Qualitative Research Conference in August 2011 entitled, ‘Managing a public research library in the age of Google: qualitative research as an enabler of strategic organisational change.’

Earlier in her career, Gillian worked as a lawyer within the NSW public sector and as in-house counsel for a telecommunications organisation.

Qualifications

  • PhD (Commerce) in Organisation Studies, University of Western Sydney
  • Masters of Policy Studies, University of New South Wales
  • Bachelor of Laws, University of Sydney
  • Bachelor of Economics, University of Sydney
  • Certificate IV in Training and Assessment

read more

Karen Mackay-Smith

Principal Consultant

Karen has considerable specialist experience in the areas of procurement and organisational development and has consulted in a range of fields including business planning, strategic procurement, tendering and contracting, and workshop facilitation. As a principal consultant at Fyusion Asia Pacific, she is well regarded in the NSW public sector as a leader in government procurement and has the specialist capacity to manage the procurement life-cycle from beginning to end.

Karen

Karen has considerable specialist experience in the areas of procurement and organisational development and has consulted in a range of fields including business planning, strategic procurement, tendering and contracting, and workshop facilitation. As a principal consultant at Fyusion Asia Pacific, she is well regarded in the NSW public sector as a leader in government procurement and has the specialist capacity to manage the procurement life-cycle from beginning to end.

Karen has expert knowledge in:

  • Strategic procurement
  • Category management
  • Tender and contract management
  • Strategic sourcing and planning
  • Project management support
  • Reporting dashboards
  • Procurement reviews and spend analysis
  • Acting as an independent on a panel

Karen’s relevant experience includes developing cost models and assessing whole of life costing for the procurement of technical solutions, and leading project teams through detailed processes to assess vendor capability to deliver against technical requirements. She uses her many years of procurement experience to work with clients to effectively plan and deliver against project outcomes.

While at Fyusion Karen has worked on numerous high profile procurement projects, including:

  • Developing Motor Vehicle Operational Guidelines and a Category Management Plan for NSW Procurement at the Department of Finance, Services and Innovation (current);
  • Providing procurement services for the purchase of an Enterprise Mobility Solution for TAFE NSW (current);
  • Providing procurement services for the purchase of Customer Relationship Management Software as a Service for TAFE NSW;
  • Managing an RFQ process to establish a Quantity Surveying Consultancy Register for Land and Housing Corporation, Housing NSW;
  • Managing of an appeal regarding the outcome of a procurement process for Land and Housing Corporation, Housing NSW;
  • Overseeing the RFT process for the procurement of IV Pumps for NSW Health;
  • Overseeing the RFT process for the hire and installation of a security fence for APEC (NSW Police);
  • Overseeing the RFT process for the procurement of catering for police on duty for APEC (NSW Police);
  • Overseeing a whole of government tender for Valuation Services for the NSW Department of Lands;
  • Overseeing the tender process for the Restaurant, café, venue hire and catering tender for the NSW State Library;
  • Overseeing the procurement of Restaurant, Café, Venue Hire and Catering Services for the State Library of NSW;
  • Development of a Procurement Checklist for NSW Health;
  • Development and implementation of procurement savings: Program Management and Reporting Dashboard for NSW Health; and
  • Conducting a Procurement and Contracts Review for the Art Gallery of NSW.

Karen has also designed and delivered specialist procurement training both in Australia and overseas.

Prior to joining Fyusion, Karen was a procurement adviser for the human services portfolio at the NSW Department of Commerce where she advised on client-focussed, fact-based procurement solutions and the reform of procurement processes and practices, including contract management once the tender process has been finalised.

Prior to joining Fyusion, Karen was a procurement adviser for the human services portfolio at the NSW Department of Commerce (currently the Department of Finance and Services) where she advised on client-focused, fact-based procurement solutions and the reform of procurement processes and practices including:

  • Review of Funded Services for Family and Community Services (formerly the Department of Community Services)
  • Managed NSW Government contracts valued at over $350M spend and drove significant savings the contract model review and increased spend capture by up to 48%.

Qualifications

Karen has a Degree Course in Applied Design from the Edinburgh College of Art and Design, University of Heriot-Watt, Scotland and a Certificate IV in Training and Assessment from Management Consultancy International. In addition to this she has completed a Public Sector Procurement Course at the University of Central Queensland.

read more

Andrew Fookes

Principal Consultant

Andrew brings to Fyusion more than 30 years of experience working with the Department of Defence, BHP Information Technology Limited and Computer Sciences Corporation, as well as several years of providing consultancy services to clients in the public and private sectors.

Andrew Fookes

Andrew brings to Fyusion more than 30 years of experience working with the Department of Defence, BHP Information Technology Limited and Computer Sciences Corporation, as well as several years of providing consultancy services to clients in the public and private sectors.

Andrew has extensive experience across a range of areas including: business planning and reviews; business process reviews and re-engineering; change and knowledge management; stakeholder consultation including workshops, focus groups and in-depth interviews; research, evaluation and analysis; and procurement advice and strategy.

Andrew’s key strengths include:

  • Planning, facilitation and evaluation skills
  • The ability to transfer knowledge and mentor people for development and business continuity
  • Significant experience in translating business requirements into specifications that are able to be delivered

Qualifications

  • A Juran Six Sigma Black Belt
  • Master of Letters in Philosophy, University of New England
  • Master of Science in Design of Information Systems, Cranfield University (United Kingdom)
  • Bachelor of Arts in Philosophy, University of New England
  • Bachelor of Business Studies in Data Processing, University of Southern Queensland
  • Diploma in Administration Studies, the Royal Australian Air Force Staff College
  • Graduate Diploma in Strategic Studies, the Australian Joint Services Staff College

He is also a Graduate of the Australian Administrative Staff College, the Royal Australian Navy Advanced Supply Management and the Australian Joint Service Staff College.

read more

Dr Rachel Wilson

Principal Consultant

Rachel is an education academic with a focus on early childhood, higher education and the specialist field of evaluation research.

Rachel is an education academic with a focus on early childhood, higher education and the specialist field of evaluation research.

Rachel began her career as a teacher in the late 1990s in the United Kingdom and since then has established herself as a leading authority in the education sector in NSW.

Since 2003, Rachel has taught both qualitative and quantitative research methods and program evaluation courses in post-graduate degrees at the University of Sydney. She is currently a Senior Lecturer in Research Methods / Assessment & Evaluation at the Faculty of Education & Social Work at this Australian university. During this time, she has also maintained close links with the NSW Department of Education, consulting on research and evaluation projects within the department; providing technical expertise in relation to large data sets and providing research review and reporting services.

Rachel has published books, book chapters and government reviews and reports in the area of education and has refereed many journal articles and conference papers.

Qualifications

  • Doctor of Philosophy – Educational Studies, University of Oxford;Graduate Certificate in Educational Studies (Higher Education), Sydney University
  • Master of Science in Educational Research Methodology, University of Oxford
  • Postgraduate Certificate in Education (Secondary Geography), University of Oxford
  • Postgraduate Diploma in Audiology, The University of Melbourne
  • Bachelor of Science (Psychology – double major), The Australian National University

read more

Amy Simpson-Deeks

Senior Consultant

Amy is a Senior Consultant with Fyusion. She has specialist expertise in the areas of research, process mapping, technical writing, procurement and facilitation.

Amy

Amy is a Senior Consultant with Fyusion. She has specialist expertise in the areas of research, process mapping, technical writing, procurement and facilitation.

She is also responsible for writing Fyusion’s proposals and tenders, conducting project research and analysis across a wide range of subjects, developing process maps, developing reports and discussion papers, designing surveys and facilitating workshops. She has a strong record of academic research, winning the UTS University Medal for her research in 2011. She has lectured in the undergraduate and postgraduate Writing programs at UTS since 2012.

Amy’s experience includes:

  • Developing procurement plans, policies, and manuals for a range of clients in the public and private sectors;
  • Restructuring and copyediting a wide variety of reports and business plans for government and private sector clients;
  • Providing strategic procurement advice and tendering support to public and private sector clients;
  • Conducting extensive stakeholder research, including in-depth interviews, focus groups and the facilitation of consultation sessions with stakeholders.

Qualifications:

  • Bachelor of International Studies and Bachelor of Arts (Hons) in Writing from the University of Technology Sydney.
  • Master of Creative Arts (Research) at the University of Technology Sydney.

read more

Sarah Brinson

Consultant

Sarah has provided research, facilitation and writing services to a range of public sector clients.

Sarah

Sarah has provided research, facilitation and writing services to a range of public sector clients.

Sarah provides research services including desktop research, analysis of data and presentation of findings. She also assists with the facilitation of workshops and focus groups, and has contributed to and edited several reports and reviews.

Sarah’s recent project experience includes projects for the Art Gallery of NSW, the Australian Taxation Office and the University of Technology, Sydney.

Qualifications:

  • Bachelor of Arts, with a major in Sociology and a minor in Education from Clark University in the United States.
  • Master of Teaching in Early Childhood from the University of Sydney (currently underway, with completion expected in 2016).

read more

John Delf

Consultant

John provides research services including desktop research, analysis of data and presentation of findings. He also contributes to and edits Fyusion’s reports and reviews.

myhead-1

John provides research services including desktop research, analysis of data and presentation of findings. He also contributes to and edits Fyusion’s reports and reviews.

John has completed a Bachelor of Arts from the University of Sydney with a major in Political Economy. At Fyusion, he utilises his skills in quantitative and qualitative analysis, as well as in copywriting and editing to provide support on projects.

John has experience in the NSW public sector and as an advocate in the non-profit sector.

read more

Our Key Services

  • img04

    Consultation and Research

    Investigate and better understand critical issues through research, evaluation and stakeholder consultation.

  • img05

    Organisational Design

    Assess, review and redesign organisational structures, business processes and job roles.

  • img06

    Workforce and People Systems

    Enhance organisational capabilities through job design and analysis, training, performance assessment and skills development.

  • img07

    Change Management

    Manage and implement the technical and cultural aspects of organisational change with a program customised to your organisation.

  • img08

    Organisational Planning and Review

    Support your organisation to achieve its objectives by creating a structured strategic, business or marketing plan.

  • img09

    Procurement and Independent Expert Advice

    Engage an independent specialist to support procurement, change management and training projects and prepare reports and corporate publications.